UP TO 50% OFF SELECTED CHONKY'S TODAY

FAQs

Shipping • Returns • Contact Us

Can I cancel my order after I've made a purchase on the website? - You can.

We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

How do I return or exchange an item? - Our Guarantee.

Our return policy lasts 7 days beginning only when our package is delivered to your address.

We will accept any returns for all undamaged items within 7 days to guarantee customer expectations and ensure satisfaction of your purchases.

We're confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team and we will respond within 24 hours to assist with the process.


What types of Payment do you accept? - All Standard Payments.

We accept all Payments by Visa, Mastercard, and American Express.


What are your shipping options? - Limited by volume.

Currently we can only offer one standard shipping option. Please see our shipping page for more detailed information on shipping times by zone.

What if the item I ordered arrives broken or damaged?

We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you.

Where do you ship from?

Primarily we ship out from fulfillment centers in the United States, Eastern Asia and Western Europe. If the item you've purchased is out of inventory in your nearest location we'll send it directly from our production lines at the same delivery times as stated in our shipping section.


Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.
Over 16,000+ Customers & Counting...

Chonky's are loved worldwide! What are you waiting for? Join 16,000 others and get your Chonky.

Shop Now
Worldwide Delivery

Chonky's are delivered as fast as 7-12 days.

Disclaimer: while dealing with high volume due to our virality on social media, orders may take additional time to arrive! Track your order below, it will be worth the wait :)

Track Order
Full Refund Policy

Any non-satisfied customer has the option for a full refund, within 30 days of purchase.